Privacy Policy
Effective Date: August 16, 2026
Last Updated: August 16, 2026
Erbi Ink LLC (“Erbi Ink,” “we,” “us,” or “our”) operates ErbiInk.com (the “Site”). This Privacy Policy explains what information we collect, how we use and disclose it, and the choices available to you when you visit our Site, create an account, contact us, or make a purchase.
By using the Site, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information.
Information You Provide
When you place or attempt to place an order, create an account, contact us, subscribe to marketing communications, submit a review, or otherwise interact with the Site, you may provide:
Your name
Billing and shipping addresses
Email address
Telephone number
Account login information
Order and purchase information
Product preferences, sizes and selections
Customer-service messages
Reviews, photographs or other content you submit
Any other information you voluntarily providePayment Information
Payments are processed through third-party payment processors and payment providers available through our ecommerce platform.
Erbi Ink does not directly receive or store your complete payment-card number. Payment processors may collect and process payment information according to their own privacy policies and security practices.
Information Collected Automatically
When you visit or use the Site, we and our service providers may automatically collect:
IP address
Browser and device type
Operating system
General location derived from your IP address
Referring website or traffic source
Pages and products viewed
Search activity
Shopping-cart activity
Dates and times of visits
Interactions with advertisements or marketing campaigns
Cookie identifiers and similar technical information
Information about how the Site performs on your device
We may connect this information with other information associated with your account, order or interactions with Erbi Ink.
2. How We Use Information
We may use personal information to:
Process, produce, fulfill and deliver orders
Process payments and refunds
Provide order confirmations, shipping updates and customer support
Create and manage customer accounts
Remember shopping-cart contents and preferences
Respond to questions, messages, exchanges or product concerns
Detect and prevent fraud, abuse and unauthorized transactions
Maintain the security and functionality of the Site
Analyze website traffic, product performance and customer behavior
Improve our products, artwork, marketing and customer experience
Personalize content, product recommendations and advertising
Send promotional emails or other marketing communications when permitted
Administer reviews, giveaways, promotions or other programs
Enforce our Terms & Conditions and store policies
Protect the rights, property and safety of Erbi Ink and others
Comply with legal, tax, accounting and regulatory obligations3. How We Disclose Information
We may disclose personal information to third parties that help us operate our business.
Ecommerce Platform
Our store is operated using Ecwid by Lightspeed. Ecwid may process account, order, checkout, device and website-usage information to provide ecommerce and related services.
Fulfillment Providers
We may provide customer names, shipping addresses, order details, product selections and other necessary information to Printify, its print providers or other production partners so they can manufacture and fulfill orders.
Payment Processors
Payment information and transaction details may be processed by the payment provider selected during checkout. These providers process information according to their own privacy policies.
Shipping Carriers
We may provide shipping and contact information to postal services, delivery companies and other carriers responsible for delivering orders.
Analytics and Advertising Providers
Where enabled, we may use analytics and advertising services provided by companies such as Google, Meta and TikTok. These providers may use cookies, pixels or similar technologies to measure traffic, understand campaign performance, prevent fraud and provide or measure advertising.
Business and Professional Services
We may disclose information to companies that provide hosting, security, technical support, communications, email marketing, accounting, legal or other professional services.
Legal and Safety Reasons
We may disclose information when we reasonably believe it is necessary to:
Comply with a law, court order or lawful government request
Enforce our agreements and policies
Investigate fraud, abuse or security incidents
Protect the rights, property or safety of Erbi Ink, our customers or others
Establish, exercise or defend legal claimsBusiness Transfers
If Erbi Ink is involved in a merger, acquisition, financing, reorganization, sale of assets or similar business transaction, personal information may be disclosed or transferred as part of that transaction.
4. Cookies and Similar Technologies
The Site and our service providers may use cookies, pixels, tags, local storage and similar technologies.
These technologies may be used to:
Keep the Site and checkout functioning
Remember items in your shopping cart
Save account and website preferences
Understand how visitors use the Site
Measure website and advertising performance
Detect errors, fraud or security threats
Personalize content and advertising
Some cookies are necessary for the Site to function. Other cookies, including analytics and advertising cookies, may be optional depending on your location.
You can manage available preferences through the “Cookie Settings” link located on the Site. You may also control cookies through your browser settings. Blocking necessary cookies may prevent certain features, including account, cart or checkout functions, from working correctly.
Because there is not one universally accepted standard for browser “Do Not Track” signals, the Site may not respond to every Do Not Track signal.
5. Advertising and Analytics
We may use information about visits, product views and interactions to understand our audience and measure marketing campaigns.
Third-party advertising providers may use cookies or similar technologies to associate your activity on the Site with activity across other websites or services. Depending on applicable law, some of these disclosures may be considered “sharing” or “targeted advertising.”
Erbi Ink does not sell personal information in exchange for money. You may manage optional advertising cookies through the Site’s Cookie Settings or contact us to request information about available privacy choices.
6. Email and Marketing Communications
If you subscribe to marketing communications, we may send information about products, drops, promotions, brand updates or other Erbi Ink news.
You may unsubscribe by:
Using the unsubscribe link in a marketing email
Adjusting available account preferences
Contacting us at
Unsubscribing from marketing does not stop necessary transactional messages, such as order confirmations, shipping updates or responses to customer-service requests.
7. Reviews, Photographs and User Content
If you submit a review, photograph, testimonial or other content, we may display that content in connection with our products, Site, social media or marketing.
Content displayed publicly may include the name or username you submitted. Do not include private or sensitive information in content you intend to make public.
Our use of submitted content is also governed by our Terms & Conditions.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of retention may depend on:
Whether you maintain an account
The status of an order or customer-service request
Tax, accounting and recordkeeping requirements
Fraud-prevention and security needs
Legal obligations and limitation periods
The need to establish, exercise or defend legal claims
When information is no longer reasonably necessary, we may delete, anonymize or securely dispose of it.
9. Data Security
We and our service providers use reasonable administrative, technical and organizational safeguards designed to protect personal information.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We cannot guarantee that personal information will never be accessed, disclosed, altered or destroyed without authorization.
You are responsible for protecting your account credentials and for contacting us if you believe your account or information has been compromised.
10. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Request a portable copy of certain information
Withdraw consent where processing is based on consent
Opt out of marketing communications
Opt out of certain targeted advertising or data sharing
Restrict or object to certain uses of information
Receive information about categories of information collected and disclosed
To submit a request, email ErbiInk@ErbiInk.com with the subject line “Privacy Request.”
We may need to verify your identity before completing a request. Verification may require information reasonably related to your prior interactions or orders. Authorized agents may submit requests where permitted by law, but we may require proof of authorization.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
If we deny a request, you may appeal the decision by replying to our response and stating that you wish to appeal.
11. Third-Party Websites and Services
The Site may contain links to third-party websites, social networks, payment providers or other services.
This Privacy Policy does not control how those third parties collect or use information. Review the privacy policy of any third-party service before providing personal information.
12. Children’s Privacy
The Site is intended for a general audience and is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact ErbiInk@ErbiInk.com so we can review and, where appropriate, delete the information.
13. International Processing
Erbi Ink is based in the United States. Our ecommerce, payment, analytics, production and fulfillment providers may process information in the United States or other countries.
Privacy and data-protection laws may differ between countries. Where required, we and our service providers use appropriate measures for international data processing and transfers.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our Site, services, providers or legal obligations.
When changes are made, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through the Site or another appropriate method.
Your continued use of the Site after an updated policy becomes effective means that the updated policy will apply to future interactions, subject to applicable law.
15. Contact Us
For questions, requests or concerns regarding this Privacy Policy or Erbi Ink’s privacy practices, contact:
Erbi Ink LLC
Pennsylvania, United States
Email: ErbiInk@ErbiInk.com
Website: ErbiInk.com